Blue Plastic Surgery Center & Mirage Medi Spa at 134 Professional Park Drive # 200 in Mooresville, North Carolina

Customer Reviews about Blue Plastic Surgery Center & Mirage Medi Spa

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  Jordan, the massage therapist, did a great job and the atmosphere in the room was very relaxing. The music and scents were very calming. I would say 5 stars but the receptionist was very unprofessional. I didn't catch her name between being hung up on or when I arrived because she was too busy repeating that I was late and it would cut into my time there. I had a work emergency to handle right before my appointment, a staff member was injured and I ended up being behind a few minutes. I understood that my time was going to be cut short. I told her that's fine and was prepared for a shorter appointment but she must have been having a bad day because she was very unprofessional. Her attitude and snarky comments took me back to the feeling of high school, not the professional environment I expected. Thankfully my massage was good and I was able to relax.
  May 24, 2017

  by karessa mince
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  I have been going here for years, at least five. I have been a very loyal customer, despite the many changes and turnover in staff. However, I recently had a bad experience with the front desk staff due to a cancelled appointment. Several months ago I got a call from them to cancel my appointment because Kabo was not there. It was the morning of my appointment. I waited about 6 weeks to reschedule, hoping all would blow over. I rescheduled, even though Kabo was not there any more, but unfortunately my work schedule intervened at the last minute and I had to cancel the night before. The next morning I got an insensitive call informing me that it is their policy to charge $25 for cancellations. I called to reschedule and asked about waiving the $25. I really don't give rat's ass about the money. People like to know they are valued as a customer - especially one who spends money on treatments and product at their spa, thus providing them with a job. The thing is, they did the very same thing to me 6 weeks earlier. It's not always easy to get time off when you are working. I own a company and I have a tight schedule. But, you know... stuff happens. You adjust. I think, policy or not, it is an inconsiderate way to treat a very loyal customer. I have cancelled my membership and now will find another spa equally as good. How stupid is it to turn away future revenue over a measly $25 policy? I was even going to have some minor work done by Dr. Blue. Oh well. Bad management is going to do them in... I do wish Kabo the best and hope wherever she is working now is great. Mirage is worse off for her not working there anymore. They have lost many good aestheticians.
  March 02, 2017

  by Liz Barr

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Today: 09:00 am — 05:00 pm

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About Blue Plastic Surgery Center & Mirage Medi Spa in Mooresville